Pre-Order Deposit

Modified on Wed, 05 Oct 2022 at 12:58 PM


  • The Deposit is fully refundable by Urban Machina to you at any time prior to the shipment arrival date at the Port of Vancouver, BC.
  • Upon arrival to Port, we will send you a payment request for the remaining balance to be paid.
  • At any time before the shipment arrival at port, you may submit a ticket through the Support portal for all cancellations and deposit refunds. Upon reception of your request, you will be refunded the amount of deposit. Please allow for reasonable processing time of up to two (2) weeks upon reception of your request.
  • Please be aware that if you cancel your reservation or if no payment is received in the next 10 days following our payment request, our system will automatically cancel your order and you will irrevocably lose your place on the waiting list and receive your deposit credited in full.

> Estimated delivery dates for pre-orders

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