Are pre-orders refundable?

Pre-orders will be fulfilled in accordance with when the order was placed.  Pre-orders are refundable if you change your mind before delivery under the following conditions:

PRE-ORDER CANCELLATION (all orders from Nov 1, 2021, forward)

PayPal & Credit Card: All pre-order cancellations paid with a credit card will be charged a 3% cancellation fee.

Klarna:  All pre-orders paid via Klarna will incur a 5% cancellation fee.

Although rare, it is important to note that we sometimes have to cancel pre-orders that we are not able to fulfill due to unforeseeable circumstances.  In the event that we cancel a pre-order, rest assured that you will get a full refund.