Can I change my shipping address / redirect order?

Modified on Fri, 07 Jul 2023 at 12:59 PM

If your order has not yet been shipped:

Please contact us to change the delivery address. If a tracking number has been created, it will be updated.

If your order has already been shipped: 

We are unable to reroute shipments that have left our warehouse. If your order is returned to us because of a delivery exception, all redelivery costs will be borne by the customer.

Submit an order inquiry ticket or contact our support team through online chat.

Need more help?

> Order Inquiry Ticket

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