Are pre-orders refundable?

Modified on Wed, 20 Dec 2023 at 04:46 PM

Pre-orders will be fulfilled in accordance with when the order was placed.  Pre-orders are refundable if you change your mind before delivery under the following conditions:

PRE-ORDER CANCELLATION (all orders from Nov 1, 2021, forward)

PayPal & Credit Card: All pre-order cancellations paid with a credit card will be charged a 3% cancellation fee.

Klarna:  All pre-orders paid via Klarna will incur a 5% cancellation fee.

Although rare, it is important to note that we sometimes have to cancel pre-orders that we are not able to fulfill due to unforeseeable circumstances.  In the event that we cancel a pre-order, rest assured that you will get a full refund.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article