How to request service under this limited warranty:

Modified on Wed, 19 Jan 2022 at 05:23 PM

To obtain performance of Urban Machina to repair and/or replace the Product or its Components under this Limited Warranty, the customer must, during the Warranty Period:  

1. Bring proof of purchase and the Product to Urban Machina. 

2. Submit a servicing ticket, along with a photo or video showing the claimed defect. 

3. The average repair time is 3 to 7 days, excluding shipping time to and from our service center. This warranty does not cover the shipping costs associated with the transportation of the vehicle to and from our service center, and a fee will be charged for return shipping or pick-up and delivery service. 

Need more help? 

>  Service Support Ticket

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